Built on a passion for design and style.


At Jigsaw we provide unparalleled service to our clients, helping them to fully realise the potential of their commercial, residential and domestic spaces.

Jigsaw’s mantra is to treat each new project as an individual entity, providing fresh perspective to each concept design. We design intuitive, aspirational, sympathetic interiors underpinned by a flexible, human-centric and holistic approach. This enables us to understand the widest possible context and attend to the smallest of details because we believe that the spaces people inhabit have a direct bearing on the quality of their lives. Guided by this principle, we strive to elevate everyday experiences by creating environments that exceed the standards of modern living.

Jigsaw is a leading Interior Architecture & Design practice with over 15 years experience. As pioneers in the burgeoning field of interior architecture, we are fiercely proud to be fully trained and qualified in our core disciplines. Our knowledge and experience allows us to become an integral component of the design team on any given project. Our technical expertise and our deep understanding of both the construction and the mechanics of buildings enables a seamless transition from each stage of the process to the next. Clear dialog and collaboration with clients, contractors and suppliers ensures that we maintain control of costs and deadlines.

We are a team built on a passion for design and style. Our creativity forces us to obsess over style, colour, light and texture. Our love for well designed furniture, fixtures and fittings creates opportunities to enrich the aesthetic of the space.

We partner with ambitious clients to create intuitive, aspirational interiors which fully realises both the potential and value for our client’s properties, elevating the lifestyles of their inhabitants. Thorough research of a particular demographic or attentively and sympathetically listening to our private client’s tastes and individual styles allows us to focus not on the prevailing trends but on their particular requirements and aspirations.

Melissa Horne

Founder & Creative Director

Melissa founded Jigsaw in 2005 with a view to providing interior architectural solutions for her many and varied client base. Melissa enjoys outdoor activities and fundraising and loves it when both can be combined.

Frankie Thorne

Finance & Business Co-Ordinator

Frankie has a wealth of business experience which allows her to forge relationships to ensure excellent customer service. Frankie enjoys travelling, skiing and swimming with the Branksome Chine Surf Lifesaving Club.

Nathalie Serdons

Associate Director & Creative Head

After graduating at Bournemouth University with a Bachelor degree in Interior Architecture & Design, Nathalie joined Jigsaw Interior Architecture in 2010 and during her years in our Poole office she has gained a vast of experience on high-end residential coastal homes. In 2014, Nathalie relocated to London and opened the Jigsaw’s Interior Architecture office in London; working on large residential developments, hospitality projects and private high-end residential properties.

Pia Stenbakk

Senior Interior Architectural Designer

Click here to read Pia’s Designer Profile.

With a background in retail design Pia’s approach focuses on enhancing people’s experience of spaces. With this, she has gained a good eye for detail and brings a holistic approach to the office. Outside of work she enjoys challenging her own boundaries whether dancing salsa, bouldering or hanging from an aerial hoop.

Ivana Petrova

Mid-Weight Interior Architectural Designer

Click here to read Ivana’s Designer Profile.

Having moved to the UK to complete her BA(Hons) degree in Interior Architecture and Design, Ivana joined the Jigsaw team, bringing in a passion for raw materials, care for details and fresh technical skills. She is a firm believer that our surroundings have an impeccable influence on our mental and physical well-being. In her free time, Ivana enjoys long coastal walks, gastronomy or simply sipping on an Old Fashioned, accompanied by good music and friends.

Charlotte Cook stood in front of dark grey wallpaper in Poole studio

Charlotte Cook

Junior Interior Architectural Designer

Click here to read Charlotte’s Design Profile.

After graduating at Bournemouth Arts University with a bachelor’s degree in Interior Architecture and Design, Charlotte joined the team as Junior Interior Architectural Designer. Her love for architecture and interiors developed from an early age as she learnt about her great grandfather being an architect within the Bauhaus Movement. Charlotte often visits Berlin to catch up with family and see more of his work.

Emily Griffiths sitting in front of wall of interior artwork in JIGSAW's Poole Interior Architecture Office

Emily Griffiths

Interior Designer

Click here to read Emily’s Designer Profile.

Emily graduated from University for the Creative Arts with a degree in Interior Architecture and Design, and joined the Jigsaw team soon after. She is passionate about designing spaces for people to live, work, socialise and relax in. She believes that the spaces we occupy have a huge impact on mental health, so therefore likes to use elements of nature, colour theory and psychology to create feel good spaces. In her free time, Emily is a keen baker, netball player and proud plant-parent!

Mark Andrews

Installation & On-Site Team Leader

Mark is methodical and organised which helps to maintain and categorise stock. Mark oversees all show home installations. Mark is a family man but also enjoys a round of golf when given the opportunity.

Gary Andrews

Installation & On-Site Team Leader

Gary has a very practical approach to building and fitting furniture, this teamed with his hands on experience means installations run smoothly and efficiently. In his free time Gary enjoys eating out and the occasional round of golf.

Sophie Bennett

Admin Assistant

Sophie has a long and varied administration background across different sectors and likes new projects and challenges.

Outside of work, Sophie enjoys sea swimming all year round and exploring new walks.

“The JIGSAW team have worked very hard to help us realise a stunning scheme, picking it up from what was a very unclear position and creating what it is now. All delivered in a very tight budget!”

Tom Bailey, Associate Project Director

Taylor Wimpey Central London

If you would like to discuss a future project, or learn more about Jigsaw, please contact us.

Get in Touch